Aelius Hotel and Spa
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The staff were lovely and very helpful. We had a bit of a mix-up and they were more than accommodating to help us resolve the issue and went above and beyond to make our stay great. THANK YOU OLGA!!!!!!!!!!!!!!!!! You are amazing! You saved our rating! The Sensus section was brilliant, loved the way it all worked, and the swim-up rooms are really nice. The all-inclusive area, limited options for food, but ok! If you're going - make sure you read the print carefully and stay there... I would not stay in the other sections. This section is more indicative of the pictures and I think it may be on a different site/page to the Aelius hotel. Great parking if you're driving and they have a good little spa with pool and good therapists.
Natalie
กรกฎาคม 2566
Super nice staff, nice food, nice room, nice pool. We had a great time. Greek food like from a Greek mama made us feel at home as much as the welcoming behavior of every employee we came in contact with. The hotel has a nice young vibe. I would like to note that I have seen some former guests complain the hotel is “too far from the beach” which is really not true, it also isn’t a 20minutes walk as someone mentioned (they probably stopped for an ice cream and then a beer so that must have been why it took them 20 minutes to get there), it’s like 5 minutes walk and hotel offers a shuttle bus for people with small kids or the ones that apparently have some phobia of walking.
Denisa
สิงหาคม 2566
Overall, a decent place for two nights. For us, this was the last stay of our trip, we wanted something close to the Heraklion airport, which it was. We got upgraded to one of the Sensus Experience jacuzzi rooms, which was a fun surprise, especially because the weather was a little rainy and cold the first night we arrived (the water temparature was way too hot for us the next evening, after a hot day). My partner really enjoyed the breakfast buffet, I found it good enough :) (it's a pity that hotels cannot offer the selection of fresh produce (and orange juice) that is available in restaurants all around Crete, but I suppose that's what one gets with buffets). It was great that parking wasn't an issue.
Kerttu
มิถุนายน 2566
very nice and attentive staff, sustainable approach to changing towels, huuuge breakfast buffet, excellent price-quality ratio (we stayed pre season though), location to get to from airport or go on day trips is ideal
Caroline
พฤษภาคม 2565
Very friendly staff, clean and spacious rooms, several pools and a pool directly at our hotel room. The breakfast was nice, but also nothing special - but you get free coffee and (watered-down) orange juice with it. We haven't booked all-in, but we also went their for lunch a few times. It's slightly better than the breakfast and good value for money (10 EUR).
Ralf
สิงหาคม 2564
The hotel is suitable for recreation with children. Delicious breakfast. The room is extremely clean, cleaned every day, beds are made. Quiet environment, swimming pools for children.The sea is nearby, you can walk, but the hotel bus also takes you to the sea. Helpful staff. Car rental nearby. There are several local shops.
Gintarė
เมษายน 2567
Very good location, close to the sea. Clean room and bathroom, comfortable bed. Good breakfast and friendly and helpful staff. Ωery close to the main road to Heraklion and the airport
Ioannis
ตุลาคม 2566
Breakfast and dinner were both excellent. The stuff in the restaurant was helpful and very kind. The same I can say about the personal of reception. Everything was very nice.
Ilia
ตุลาคม 2567
convenient location to reach Heraklion airport : cs 1/4 hr drive only ( contrary to 2+ hrs drive from hotel we were staying). facility clean ; friendly staff ; great selection of food to choose from for breakfast.
Bernt
ตุลาคม 2565
Very good breakfast, even better diner. The latter, varied and different every day. Good facilities and very kind staff! Off-season quality/price is great!
Leo
เมษายน 2566
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